What does the red and green status on my dashboard indicate?

The red color indicates that the respective application or location is not active and on the contrary green color indicates that the respective application or location is active.

How long will it take me to start monitoring with Scout-itAI?

After implementation, you can easily add the application you want to monitor and in about five minutes you would be able to monitor the performance of the application.

What do the numbers mean on the status dashboard?

The numbers of the left side indicated the data loss percentage and the right side indicate the latency. These are used as the major KPIs of performance indicators.

What is the ‘Reliability Score’ on the dashboard?

Scout-itAI uses proprietary scoring formulas based on industries we have worked with. The reliability for any given service is calculated in real time to show how resilient that service is to experience.

Can I put the Scout-itAI dashboards up in all of our support centers without paying extra?

Yes, according to your ‘number of users’ agreement with A&I.

Can I add my own monitoring data from our tools to the Scout-itAI dashboards?

ScoutITAi’s enterprise pack has upgrades that allow users to integrate their own monitoring data and even include it to calculate the reliability score.

Is Scout-itAI just synthetically monitoring websites?

Unlike traditional synthetic monitors, Scout-itAI uses both active and passive network monitoring to create synthetic traffic for any given service path. Therefore, Scout-itAI can marry network performance with application performance in real-time.

How are the alerts configured?

You can configure alerts by creating Alert Global Policy. Alert can be set on monitoring type Data Loss, Data Jitter, and Latency. Set caution and danger threshold for monitoring types. When threshold matched, triggered alerts can be seen on the Manage Alert screen.

Can Scout-itAI monitor through a VPN?

Yes, since Scout-itAI utilizes synthetic monitoring, it can follow a network just like your users do.

How can Scout-itAI see into and monitor networks outside of my control?

Scout-itAI uses a synthetic or active monitoring approach rather than a legacy monitoring SNMP approach. This allows Scout-itAI to provide performance visibility into any network or web application that your users can reach.

Industry Solution

Healthcare & Life Sciences

HIPAA-compliant monitoring for critical patient care systems. Ensure 99.99% uptime for EHR, medical devices, and life-saving applications with enterprise-grade security and compliance.

HIPAA-compliant infrastructure monitoring
Real-time patient care system reliability tracking
Medical device and IoT monitoring at scale

System Health

HIPAA Compliant

99.99%

EHR Uptime

24/7

Critical Monitoring

KEY METRICS

Patient System Uptime 99.99%

Avg Incident Response <2 min

Compliance Score 100%

Loved by Healthcare Teams Worldwide

4.9/5 from 500+ reviews

"RPI gave us a single source of truth for reliability. We went from reactive firefighting to proactive prevention."

Sarah Chen

VP Engineering, TechCorp

"Cut our MTTR by 72% in the first month. The ROI was immediate and undeniable."

Michael Rodriguez

DevOps Lead, DataFlow

"Finally, a metric our executives understand. RPI bridges the gap between engineering and business."

Jennifer Park

CTO, CloudScale

Why Healthcare Organizations Choose Scout-itAI

Patient care depends on reliable technology. Ensure zero downtime for critical systems while maintaining HIPAA compliance and security.

Protect Patient Care

Downtime in healthcare means lives at risk. Our predictive monitoring ensures EHR systems, medical devices, and patient portals maintain 99.99% uptime for uninterrupted care delivery.

99.99% uptime

Ensure HIPAA Compliance

Built for healthcare security. End-to-end encryption, audit trails, and compliance reporting ensure you meet HIPAA, HITECH, and other regulatory requirements effortlessly.

100% compliant

Reduce Clinical Downtime

Every minute of EHR downtime costs thousands and disrupts patient care. Detect and resolve issues 85% faster with AI-powered root cause analysis and automated remediation.

85% faster MTTR

Complete Healthcare IT Monitoring

From EHR to medical devices, monitor every system that supports patient care

EHR Monitoring

Electronic Health Records & Clinical Systems

Monitor Epic, Cerner, Meditech, and other EHR platforms in real-time. Track system performance, database health, and user experience to ensure clinicians always have access to critical patient data.

Real-time EHR platform health and performance tracking
Database query optimization and slow query detection
Clinical workflow monitoring and bottleneck identification
Patient portal uptime and performance analytics

IoMT & Devices

Medical Devices & IoMT Infrastructure

Monitor connected medical devices, patient monitoring systems, and Internet of Medical Things (IoMT) infrastructure. Ensure life-saving equipment maintains connectivity and accuracy 24/7.

Connected device health monitoring and connectivity tracking
Patient monitoring system uptime and data integrity
Medical equipment network performance and latency
IoMT security threat detection and prevention

Compliance & Security

HIPAA Compliance & Security Monitoring

Built-in HIPAA compliance features including audit trails, access logging, and encrypted data transmission. Automated compliance reporting and real-time security threat detection keep you audit-ready.

Automated HIPAA compliance monitoring and reporting
Real-time security threat detection and alerting
Complete audit trail of all system access and changes
Encrypted data transmission and at-rest protection

Life Sciences

Laboratory & Research Infrastructure

Support clinical research and laboratory operations with monitoring for LIMS, research databases, and scientific equipment. Ensure data integrity and system availability for critical research workflows.

Laboratory Information Management System (LIMS) monitoring
Research database performance and integrity tracking
Scientific equipment connectivity and data collection
Clinical trial system uptime and compliance validation

Frequently Asked Questions

Everything You Need to Know

Get answers to common questions about Scout-itAI and our network monitoring platform.

Scout-itAI combines AI-powered predictive insights with comprehensive infrastructure observability in one unified platform. Instead of juggling multiple monitoring tools, you get unified logs, metrics, traces, and the Reliability Path Index (RPI) in a single dashboard. Our AI doesn't just alert you—it predicts issues before they happen and recommends fixes.

Scout-itAI uses advanced machine learning algorithms to analyze patterns in your infrastructure data. It learns from historical incidents, identifies anomalies, and predicts potential issues before they impact your services. The AI continuously improves its accuracy by learning from your environment's unique characteristics.

Getting started is simple. Schedule a free RPI assessment with our team, and we'll analyze your infrastructure in just 5 minutes. No credit card required. Our team will guide you through the setup process and help you integrate Scout-itAI with your existing tools.

No, Scout-itAI integrates seamlessly with your existing monitoring tools. We support integrations with popular platforms like Prometheus, Grafana, Datadog, New Relic, and more. You can use Scout-itAI alongside your current tools or gradually migrate as you see the value.

Our customers typically see significant cost savings through reduced downtime, faster incident resolution, and optimized infrastructure. Many customers report saving $1-2M annually by preventing major incidents and reducing false alerts. The exact savings depend on your infrastructure size and current monitoring costs.

Absolutely. Security is our top priority. Scout-itAI uses enterprise-grade encryption for data in transit and at rest. We're SOC 2 Type II certified and comply with GDPR, HIPAA, and other major compliance standards. Your data is never shared with third parties, and you maintain full control over your information.

Yes, Scout-itAI provides comprehensive compliance and SLA reporting features. Our platform generates detailed reports for uptime, performance metrics, and incident tracking that meet the requirements of major compliance frameworks. The Reliability Path Index (RPI) gives you a single metric to track service reliability across all your infrastructure.

Customer Success Stories

See how leading companies are using Scout-itAI to prevent outages, reduce MTTR, and deliver exceptional reliability.

Fintech

CloudBank Financial

CTO

CHALLENGE

Required 99.99% uptime SLA with complex AWS infrastructure and compliance requirements.

SOLUTION

Deployed Scout-itAI's AWS-qualified monitoring with automated incident response workflows.

RESULTS

99.997%

Uptime Exceeding SLA targets

$2.4M

Cost Savings Annual downtime costs avoided

100%

Compliance Audit pass rate

"The ROI was clear within weeks. Scout-itAI pays for itself by preventing just one major incident per quarter."

Maria Santos - CTO, CloudBank Financial

Read Full Case Study

SaaS

TechCorp Solutions

VP of Engineering

CHALLENGE

Managing multi-cloud infrastructure across AWS, Azure, and GCP with limited visibility into performance bottlenecks.

SOLUTION

Implemented Scout-itAI's unified observability platform with AI-powered root cause analysis and predictive alerts.

RESULTS

75%

Reduction in MTTR

$1.8M

Annual cost savings from optimized infrastructure

50%

Fewer false alerts with AI filtering

"Scout-itAI's AI capabilities transformed how we monitor our infrastructure. We catch issues before they impact customers."

James Chen - VP of Engineering, TechCorp Solutions

Read Full Case Study

E-commerce

Global Retail Inc

Head of DevOps

CHALLENGE

Critical e-commerce platform experiencing frequent outages during peak shopping seasons, impacting revenue and customer trust.

SOLUTION

Deployed Scout-itAI's real-time monitoring with automated scaling recommendations and proactive incident prevention.

RESULTS

99.95%

Uptime during Black Friday

$5.2M

Revenue protected during peak events

90%

Reduction in incident response time

"During Black Friday, Scout-itAI prevented three potential outages that would have cost us millions. It's our secret weapon."

Sarah Johnson - Head of DevOps, Global Retail Inc

Read Full Case Study

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